Privacy policy

Buildfind OÜ is committed to your privacy and to complying with all applicable laws and regulations regarding any personal information we may collect about you when you visit our website buildfind.eu. By using our website, you consent to our collection and use of your information in accordance with this Privacy Policy. Through this Privacy Policy, we want to explain to you what data we collect, how we use it and what your rights are to protect your data. The policy applies only to our website and its visitors and does not apply to data collected through other channels. Buildfind OÜ is the data controller of your data E-mail: [email protected] We collect and process information in accordance with the EU General Data Protection Regulation (GDPR), which entered into force on 25.05.2018.

Data collection and use

What data we collect

The information we collect includes information you knowingly and actively provide to us when using or participating in our services or promotions, as well as any information your devices send to us when accessing our products and services. The information we collect includes information that you knowingly share with us when using our services or participating in our promotions and information that your devices automatically transmit to us. Your personal information may reach us in the following ways:

  • When you place an order in the buildfind.eu e-shop
  • When you register as a user of the buildfind.eu e-shop
  • When you contact us by phone, email or online chat
  • When you purchase a product on instalment plan and enter into a leasing contract
  • When you browse the buildfind.eu website
  • If you provide personal information about another person who accepts the goods
  • If you make a payment using an e-bank or other electronic payment method
  • When you comment, like or share a post on our social media account
  • When you subscribe to our newsletter
  • If you comment on posts on our website

Types of data to be collected

Personal data

We will only ask you for personal information if it is necessary to provide you with the service. By contacting us or visiting our website, you may share the following information with us:

  1. First and last name
  2. Email address
  3. Mailing address, country, country, city
  4. Phone number
  5. Information about your web browser and IP address.

Logs files

Our website buildfind.eu stores log files about its visitors. The information collected may include:

  1. Type of device used
  2. Internet Protocol (IP) address
  3. Browser type
  4. Internet Protocol (IP) address
  5. Internet Service Provider (ISP)
  6. The date and time of your visit to the website

The information contained in the log files is used to analyse trends, administer the website, monitor the activities of visitors to the site and gather demographic information. The information obtained is not intended to, and does not, identify an individual.

Cookies

Like most websites, buildfind.eu uses "cookies". A cookie is essentially a text file that is stored on the user's device when visiting a website. Cookies are used to set and store preferences, regional settings, service usage options, etc. If you wish, you can disable the use of cookies in your browser settings, but in this case the service you receive may be disrupted. Cookies are divided into persistent and session cookies. Persistent cookies remain on your PC or mobile device even after you close your browser or computer. Session cookies, on the other hand, are deleted as soon as you close your browser. Cookies are divided according to their purpose:

  1. Necessary cookies: the purpose of which is to enable you to use the services offered on our website. These cookies help to authenticate users and prevent malicious use of user accounts. Without these cookies, we will not be able to provide you with the services you request.
  2. Notification cookies: These cookies identify whether users have accepted the use of cookies on the website.
  3. Functionality cookies: These cookies allow your browser to remember choices you make when you use the website, such as storing your login details or language preferences. The purpose of these cookies is to provide you with a more personalised experience and to prevent you from re-entering your preferences.

How we use data

We may use the information collected for a variety of purposes, including:

  • Maintaining, administering, developing, personalising and expanding our website.
  • To collect statistics to enable us to provide better services and/or offers and to understand and analyse the behaviour of visitors to our website.
  • To identify you by phone, text message or email.
  • To send you information and solicit your feedback on our services.
  • To prevent fraud and protect our website.
  • To enable us to communicate with you through your social media account
  • To allow you to read our chat history to speed up the provision of relevant advice.
  • To improve the quality of our service and provide more efficient browsing solutions.
  • To develop new new products, services or improve their functionality.
  • To ship/deliver goods, process orders, invoice you, place an order via bank link, and confirm your order or refund your money.
  • Provide you with products and services that may be of interest to you in the light of your previous orders.
  • Facilitate and expedite interactions between you and us when you contact us.
  • For other purposes. For example, to analyse data, to study trends, to evaluate the effectiveness of our promotional campaigns.

In which cases may we share your data?

  • We may share or transfer your personal information in connection with a change of ownership, merger, asset sale, financing or acquisition of our business. We will notify you when we transfer your personal information and when it becomes subject to the provisions of another privacy policy.
  • We may share your information with our affiliates by requiring them to comply with this Privacy Policy. Affiliates include our parent companies, subsidiaries, joint venture partners, or companies owned by us.
  • We may share your information with our business partners to provide you with certain products, services or promotions.
  • We may disclose your personal information for any other purpose with your consent.
  • We are required to disclose your personal information if required to do so by law. We may also disclose your information in good faith to comply with a legal obligation, to protect our rights or property, to prevent or detect potential violations of law related to your use of our service, and to ensure the security of our service users.

Storage of your personal data

The Company will retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we need to retain your information to comply with applicable laws), to resolve disputes, and to enforce our legal agreements and policies. The Company also retains log files for internal analysis purposes. Log files are generally retained for a shorter period of time, unless the data is used to enhance security or improve the functionality of our service, or we are required by law to retain the data for a longer period of time.

Processing children data

None of our products or services are directed to children under the age of 13, and we do not knowingly collect information from children under the age of 13. In the event that we suspect that we are processing information about a person under the age of 13, we will remove that person from all of our databases.

Your rights to protect your data

You always have the right not to share your information with us, knowing that it may affect your experience on our website. If you choose not to share your information with us, we will not treat you less favourably as a result. If you provide us with personal information, you understand that we will collect, store, use and disclose it in accordance with this Privacy Policy. You have the right to request details of the information we collect about you. When we receive personal information about you from a third party, we will protect it in accordance with this Privacy Policy and the laws of the Republic of Estonia. If you share information with a third party, you confirm that you have the right and permission to do so. Even if you have previously consented to us sharing your personal information for marketing purposes, you retain the right to change your mind at any time. You always have the right to opt-out of communications with us and to request that we remove your information from our databases. From time to time, we may also ask for information about you to verify your identity. If you believe that any information we have collected about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email at [email protected]. We will make every effort to correct any inaccurate, incomplete, misleading or outdated information. If you believe that we have breached the relevant data protection law and you wish to make a complaint, please contact us using the contact details found here and provide us with full details of the breach. We will investigate your complaint promptly and respond to you in writing, setting out the results of our investigation and outlining the steps we are taking to resolve your complaint. You also have the right to refer the matter to a regulator or data protection authority.

GDPR data protection rights

We want to make sure you are aware of all your data protection rights. Each user of this site is entitled to the following terms and conditions:

  • Right of access: you have the right to request copies of your personal data.
  • Right to rectification: you have the right to ask us to rectify data that you believe to be inaccurate. You also have the right to request that we complete information that you believe is incomplete.
  • Right of erasure: under certain conditions, you have the right to request the erasure of your personal data.
  • Right to restriction of processing: under certain conditions, you have the right to request the restriction of the use of your personal data.
  • Right to object to the use of your personal data: under certain conditions, you have the right to object to the use of your personal data.
  • Right to data portability: under certain conditions, you have the right to request that we transfer the data we collect to a third party or directly to you.

Security of your data

The security of your personal information is important to us, but please remember that no method of exchanging information over the Internet or method of electronic storage is 100% secure. While we make every effort to protect your information, we cannot guarantee its complete security. Buildfind OÜ will take all measures reasonably necessary to ensure that your data is processed securely and in accordance with this Privacy Policy and the law of the Republic of Estonia. Your data will not be transferred to any organisation or country unless there is a good reason to do so and the security of your data is guaranteed.

Links to third-party websites

On our website you may find links to other websites that are not owned by us. If you click on a link to a third party site, you will be redirected to that third party site. We strongly recommend that you read the privacy policy of each site you visit. We have no control over third party sites and accept no responsibility for their content, privacy policies, the services they provide or otherwise.

Updates to the privacy policy

We reserve the right to make changes to this privacy policy document as necessary. When we update this Privacy Policy, we will change the date of the update at the bottom of this document. If you continue to visit and use our website after the Privacy Policy has been updated, we will treat this as your tacit acceptance of the changes.

Last modified 27/06/2023